How Miscommunication Happens (And How to Avoid It)

Built around an animated video a collection of resources and interactive activities,  this TED-Ed lesson explores how miscommunication happens and what we can do to avoid it.

Have you ever talked with a friend about a problem, only to realize that he just doesn’t seem to grasp why the issue is so important to you? Have you ever presented an idea to a group, and it’s met with utter confusion? What’s going on here? Katherine Hampsten describes why miscommunication occurs so frequently, and how we can minimize frustration while expressing ourselves better.

Inside the lesson you will find an animated video to watch, quiz questions to check your understanding, additional resources on communication, and a place to discuss the ideas with other site visitors.