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In this podcast former FBI negotiator Chris Voss talks about how FBI hostage techniques apply to leadership, and why emotional intelligence and tactical empathy are the most important tools for negotiation.

This is an episode of The Game Changing Attorney podcast hosted by Michael Mogill.

Chris Voss was International Hostage Negotiator for the FBI and now is CEO of leadership consultants The Black Swan Group. “He started out as a beat cop in New York City and moved laterally into hostage negotiations — thanks to his insatiable drive to learn and his insightful understanding of the human condition.”

In this episode:

We go deep into emotional intelligence. Do you have it, or do you need to work on it? Chris explains why it’s so vital and how it can lead to the ultimate collaboration — whether you’re negotiating fees or handling a case.

Takeaways in this episode include:

  • How can FBI hostage negotiation techniques level up your leadership?
  • Why are emotional intelligence and tactical empathy the sharpest tools for negotiation?
  • What is the “Oprah rule” and why should you live your life by it?

Resource Information

  • Type: Podcast or Audio
  • Author/Publisher: The Game Changing Attorney podcast
  • URL: https://www.crispvideo.com/podcast/episode-5-chris-voss/
  • Access: Publicly available online
  • Cost: $0

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