Negotiation Skills: Former FBI Negotiator Chris Voss

In this conference keynote former FBI expert Chris Voss applies his experience of high-stakes negotiation to being a leader.

Listen to Voss speaking to the Australian Real Estate Conference, May 2017 in Brisbane Australia:

Voss uses his years of experience in international crisis and high-stakes negotiations to provide a program that applies these techniques to the business world. He is CEO of  The Black Swan Group and author of Never Split the Difference: Negotiating As If Your Life Depended On It

Everything we’ve previously been taught about negotiation is wrong: you are not rational; there is no such thing as ‘fair’; compromise is the worst thing you can do; the real art of negotiation lies in mastering the intricacies of No, not Yes.