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This course will provide learners with knowledge of interpersonal skills and how to apply different forms and techniques of communication. Various forms of communication will be discussed, including body language, verbal presentations and the written word. You will also be educated on how to lead meetings, deal with challenging conversations and how to use interpersonal skills to maximise performance and results.

Resource Information

  • Type: online module / activity
  • Author/Publisher: BusinessBalls.com
  • URL: https://www.businessballs.com/communication-skills/
  • Access: Publicly available online
  • Cost: $0

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