Emotional intelligence describes the ability to recognize, understand, and manage our emotions and the emotions of others.
Leaders who have high emotional intelligence can identify, interpret and regulate their emotions. They understand the ways in which their emotions can impact others, and they are able to manage the emotions of others.
Emotional Intelligence is made up of five fundamental features:
- Self-awareness
- Self-regulation
- Empathy
- Motivation
- Social Skills
The most effective leaders have a solid understanding of the ways in which their emotions and actions affect the people around them. The better a leader relates to and works with others, the more successful he or she will be.
Daniel Goleman is an internationally known psychologist, and author of Emotional Intelligence, wrote
No matter what leaders set out to do – whether it’s creating a strategy or mobilizing teams to action – their success depends on how they do it. Even if they get everything else just right, if leaders fail in this primal task of driving emotions in the right direction, nothing they do will work as well as it could or should.
These courses are ones recommended by B.C. Corrections to fulfill the competencies for the topic of Emotional Intelligence.
Look here for a random selection of additional audio, video, and readings to expand an understanding of Emotional Intelligence.
